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Food supply · Berlin

Ordering that restaurants actually enjoy

An ordering platform that connects restaurants with their food distributors.

choco.com
Choco website
Client
Choco
Sector
Food supply · Berlin
Services
UX, UI, Design System

Choco replaces late-night phone calls and endless order sheets with one app where restaurants order and chat with their distributors.

The product has to work in a loud kitchen, on a small screen, at the end of a long shift. That sets the bar: fast, clear and forgiving.

Outcome

Choco became a unicorn in 3.5 years.

Inside the product

What the Choco app does

01

Ordering that feels like messaging

Restaurants already order by message, so the app is built the same way. Every supplier is a conversation, from seafood and dairy to wine, meat, bakery and coffee, with the latest message, the time and read ticks visible in the list.

  • One thread per supplier, with an icon for each category
  • Last message, time and read ticks visible at a glance
  • Questions and order changes sit in the same place as the order
Choco app store screen: the no.1 ordering tool for restaurants and suppliers
Choco app supplier list with seafood, dairy, wine, fruit and veg, meat, baked goods and coffee suppliers

02

Order guides

A new order starts from the products a restaurant buys all the time. Search sits on top, categories run across as chips, and each product shows its photo, pack size and price, with quantity and unit set right in the row.

  • Search and category chips, with a way to add new categories
  • Product photo, pack size and price in every row
  • Quantity and unit, such as case or sack, set in place
Choco app new order screen with fruit and vegetable products, prices and quantities

03

Together with your team

Orders are shared, not passed around. A new order card inside the conversation shows the delivery date and number of products, with a link to the details, and the team and the supplier can talk it through in the same thread.

  • Order summary card inside the chat
  • Delivery date and product count at a glance
  • Team members and suppliers in one thread
Choco app chat with a new order card and messages between team members

04

Multiple locations

Group owners switch between restaurants from one screen. Each location is a tile with its logo, name and address, and a badge flags where something needs attention.

  • Location tiles with logo, name and address
  • Badges flag activity at each location
  • Settings one tap away
Choco app location switcher with four restaurant tiles

The work

What the work covered

UX

Mapped how restaurants and suppliers already order, by message and by phone, and shaped the flows around it: building an order from a guide, ordering from many suppliers and sharing orders with the team across locations.

UI

Designed the mobile interface: the supplier conversation list, order guides led by product photography and the order card in the thread, in Choco's confident blue and navy.

Design System

Built the component library behind the app, from lists and category chips to order cards and chat bubbles, so a growing set of screens stays consistent.

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